Why A Little Humour In Digital Marketing and Branding Goes A Long Way

Jun13

humour branding web design marketing manchesterBrands  such as Evian have made tracks in the past with humour in campaigns, for example their “Roller Babies” video advertising campaign back in 2009, depicting roller skating babies drinking their bottled mineral water,  gaining more than 68 million international views to date. They recently released a follow up video, “Baby & Me,” which has now reached almost 50 million views. The key to Evian’s viral online success? The videos are enjoyable and humorous to watch, and people like to share things they enjoy, meaning all the hard work is done by the fans themselves.

And Evian are not alone in realising this fact, with thousands more examples popping up. During the last Superbowl’s rather unexpected power cut, popular biscuit brand Oreo jumped on their Twitter and quickly realised an opportunity for some good humoured promotion, by Tweeting “You can still dunk in the dark.”  They soon became a trending brand when it was ReTweeted over 15,000 times. Something so simple yet so quick witted can be all you need to add some humour to your brand and marketing, and with online being so fast paced it allows us to quickly jump on current topics and the word can spread like wildfire in moments.

web design branding creative marketing manchester

You may be thinking, ‘yes but we don’t have an unlimited marketing and branding budget to spend on high-end TV ads’ in regard to the Evian example, but take Oreo’s example as proof that it isn’t about the budget. Its simply about being aware of what is going on around you, and your target audience’s sense of humour. It can be done small scale and be just as successful as it is large scale, with something as simple as a witty blog post or Tweet being found funny and entertaining enough for a few people to share, and the seed is planted.

Humor is  a social experience by nature, which is why people are far more inclined to want to spread engage with and spread funny stuff than anything else. Take the thousands of Facebook Pages, Twitter accounts, Reddit Sub-reddits dedicated to pointless yet funny content, and look how many people share it. Therefore a brand that has a sense of humour and shares that with their audience is much more likely to gain viral success in their campaigns than one which simply sticks to posting informative and often quite dull content.

It can be easy to go too far sometimes, with brands in the past ending up offending their core audience by trying to reach further. But the main key to being strategically humorous instead of outright foolish in branding and marketing is to know what your audience appreciate and find funny. Your audience and target market should be at the centre of everything you do as a company, and there is no exception when it comes to using humour to encourage them to spread the word and feel a connection with your brand and its personality.

Mancunian Creative are experts in branding, and we like to think we have a pretty good sense of humour too! To find out how we can help you find creative new ways to get your brand’s message across, call us for a chat on 0161 883 0843 or email hello@mancuniancreative.co.uk

 

What Penguin 2.0 Means for Your Website

Jun05

Google Penguin 2.0, Penguin Update, Web Design Manchester, SEO, Link Building, CopywritingGoogle’s latest Penguin update, dubbed Penguin 2.0, has rocked many brands to their core, in particular larger brands who have taken shortcuts in their SEO and link building strategies.

To be honest, all this panic over the update is silly, because Google’s key principles have remained the same as when they first introduced Penguin. That was when everyone should have been worrying, as all those websites who employed shady and less than honest ‘black hat’ SEO strategies were penalised. Anyone who hasn’t now realised that a thousand bad quality links aren’t doing it for Google anymore needs sacking!

To recap for anyone new to the SEO or business game, here are the post-Penguin principles that Google holds dear:

Links

Yes, Google do still like the odd link, but what they hate is when website purchase hundreds and thousands at a time from cheap black hat companies offering to get them straight to the top of Google. The main reason the Penguin updates have become the most feared yet is because so many companies, large and small, invested in these bad link building strategies regardless of actually quality. And who wouldn’t? Let’s admit, it’s the main aim of an SEO strategy and any business’s dream to be at the top of Google, so if someone offers it you at a bargain price, you don’t ask questions. But now Google has become wise to these ways and has cracked down, favouring quality links and slow, realistic link building rates over speed and quantity.

What it means for your website:  Ditch the ‘We can get you to the top of Google in days’ SEO” agencies and employ a serious company who knows their stuff, like us (just saying). But seriously, whether you employ us or any other SEO company, what you want them to be offering is a quality link building strategy. This means gaining links from top rated websites, blogs, new sites, etc. that are both relevant to your website content and contain high quality content themselves. 100 quality links built slowly over time will stand you in much better stead than 1,000 gained over a week. For more info on link building in the post-Penguin world, check out our article on gaining Google’s trust.

 

Content

As you may have already heard, content is king (read more on this in our article here). Google’s love of content and keywords isn’t a new thing, it’s one of the foundations that SEO has been built upon, but the way Google assesses the content is changing. The Penguin updates have been dubbed the ‘most human’ update yet, due to the fact that Google no longer see a string of keywords that don’t really make any sense as being worthy of a high ranking. They are now looking for content that is written for the human reader, not for the Google robots, which means quality, well written content is what it’s all about.

What this means for your website: Get an SEO copywriting professional, whether it be through an agency like ourselves or a freelance professional, to assess your current website content and rewrite it (where needed) to comply with the new update. It is likely, depending on how old your website content is, that the whole website may need updating, but if you want to stay ahead in the SEO stakes, then needs must. For more info on our SEO copywriting services, please email hello@macuniciancreative.co.uk.

 

Social Media

People are often slightly disbelieving about this, but it makes perfect sense. The popularity and value of social media presence for companies has grown significantly year on year since the beginning of the social revolution, some 10 years ago. So for us to reach a point where social media has a bearing on SEO is a natural path for it to take I think. It now means that brands’ social media pages, posts, any content and media shared on social media by the brand will be taken into account, and in many cases a brand’s Facebook page of Twitter account is currently ranking higher than their website on Google searches for the company!

What this means for your company: Going back to the content principle, you need to be posting well written and interesting posts on your social media channels. Yes, keywords do still matter, but only where they are relevant and make sense in the content, rather than at random intervals in large quantities. For more info on how we can help with your social media strategies for marketing and SEO purposes, email us on hello@mancuniancreative.co.uk.

 

 

 

Is Your Website Helping or Hindering Your Company?

May30

business website audit web designLet’s face it, all your digital marketing and the majority of your traditional marketing efforts work towards driving people to one main area, your website. It’s your main piece of entirely controlled online real estate, in that it can look how you want, perform how you want and display whatever content you choose.

So when people are driven there, be it via SEO efforts getting you to the top of Google, or social media posts gaining you some attention, its important that your website doesn’t let you down. It’s the main event after all. But remember that online people have VERY short attention spans, so if your website doesn’t grab and hold them in the first few seconds, or if the layout or navigation puts them off, you have likely lost them forever.

Auditing Your Company’s Website: What To Look For

When auditing the effectiveness of your company’s website, there are various aspects to be taken into account:

Design and Functionality

The first thing that someone will see when they are directed to your website is the design and layout. With your target customer in mind, you need to consider the following on a scale of 1-10 (1 being not at all, 10 being very):

  • How attractive is your website to look at?
  • How attention grabbing is it?
  • How likely are you to want to delve deeper into the website to find out more?
  • How easy is it to navigate?

You might also set yourself, or a colleague who has less knowledge of the site, tasks such as finding a particular bit of information or performing a certain task such as signing up to a newsletter or promotion. This will give you an idea of how user friendly the site is.

Written Content/Message Delivery

The next thing people will notice about your website is the content, as this is what gives the website visitor more information about your company and what you offer. But just like with the design, if the content does not instantly offer up something interesting and attention grabbing, the visitor is likely to make a quick departure.

Like with the design, consider the following points on a scale of 1-10:

  • How much do you get to know the company from the landing page content alone?
  • How much can you get to know the company after just 5 seconds of reading?
  • How clear is the company’s message from the content?

It isn’t just about the content of the landing page (first page the visitor will see) but this content is the most important, and if it doesn’t give the visitor something to stay for or make them want to look further then it is hindering your website. Its no good having excellent content going into detail about your company’s story and objectives if the front page content doesn’t encourage the visitor to go in that far.

Visitors can be directed to other pages than the homepage, so the landing page could be any one of your website’s pages, for example you might share a new blog post on social media and people may access your site via that link, landing them first on the blog post page, for them to then explore after reading. Likewise you could send an email promoting a new product with a link to the product page. For this reason, every page needs to be optimised in terms of content and design as if it were the first page a visitor will see, which means making sure the company’s message is clear throughout and the branding is consistent on all pages.

How you say it is equally as important as what the content says. So again, consider your target customer, and the language they themselves would use, as this will put you on a level with them and subconsciously they will feel a connection with your company.

Search Engine Optimisation

For your website to have any chance at all of coming up on Google or other search engines, it needs to be fully optimised. It isn’t just about the keywords anymore, as you may have heard content is king, but they still count for something.

Meta Tags, Heading Tags, ALT tags, Description Tags, Anchor Text, and well written content are what are needed to be utilised to fully optimise a website, and if you aren’t using ALL of them to their full capacity then your site is losing out needlessly to competitors on search engines.

Audit Summary

After auditing your website, take a look at the results and ratings, where were you underperforming most of all? Make a plan for changing things, some may take priority over others and it’s never an overnight job, but it is important that it all gets done. Overlooking issues with your website, not matter how small they may seem, will have lost and will continue to lose you visitors and potential customers along the way. Remember the website is the main event, so no matter how much marketing, sales and PR efforts you throw at your company, if your website is underperforming then your business will struggle to perform too.

Why Brand CEOs Should Be Active On Social Media

May23

Recent statistics from a survey by BRANDfog have revealed how CEOs and Executives having an active involvement in their brand’s social media marketing strategies would influence how both the potential customers and employees view the brand. 77% of people asked said that seeing a CEO using social media or blogging would make them more likely to buy from the company, while 94% also said that the brand’s image would be enhanced in their eyes if the company’s senior executives were also involved in social media.

A Happy Team Is A Productive Team

When it comes to the employees or potential employees of a company, the survey revealed that 82% said they would hold more trust and respect for the company if the leadership team had an active involvement in social media, with 78% saying it leads to better communication. 64% stated that the improved transparency of having the CEO and senior executives on social media gives it higher regard among themselves and potential customers.

From The Horse’s Mouth

For CEOs who are still sceptical about getting involved in their company’s social media optimisation methods, there is much to be benefited from. Peter Aceto, CEO of ING Direct Canada, well known financial services firm told eMarketer in an interview in 2012 that being active on social media is a great way for him to assess both how employees and consumers see and feel about the company and the services and products that it offers. “We saw it as a competitive advantage for us. There was no science. There was no ROI. We just needed to get going, start to build a community and learn about how we can use it,” says Aceto on the decision to get involved in social media.

Benefits Galore

And the benefits don’t stop there. Social media optimisation not only gains your brand respect from consumers and employees, it can tie in with your other online marketing strategies too, including your search marketing. Having an active presence on social media has be proven to improve search optimisation by increasing the amount of pages indexed for your company and its related key words, as well as providing a flow of fresh and high quality content, something Google looks favourable upon since its update to Penguin in 2012.

So for CEOs, being on social media doesn’t just give the customers someone to look up to, it improves employee relations and over all can give online marketing efforts a mighty boost.

How to Win Google’s Trust With Your SEO Link Building Strategy

May16

 

author rank google manchester web design seo link building authorshipGoogle’s Penguin update has meant many changes are needed to be made to way we gain the trust of the search engine. Not only do we need to ensure that we are partaking in quality link building but we must now also be wary of the rate at which we increase our links and the reputation of the publications and authors publishing our links.

Quality Not Quantity

No longer does the quantity of links, regardless of quality, that you have on your site and linking back to your site have an advantageous effect on your search engine page rankings. In fact, it has quite the opposite, as Google are now cracking down on sites with too many poor quality back links and links on their site, penalising and punishing as they go. So one way to ensure you earn Google’s trust is to ensure all links on your site and all backlinks on other sites are high quality.

More Haste, Less Speed

No longer is doubling and tripling the number of links you have and trying to keep up with competitors numbers an issue for websites. Google are now looking out for those who are building links at a realistic rate, and whose links are high quality. Those who are increasing the number of links at a ridiculous rate will sooner or later get caught out by Google, and in the end slow and steady will always win the race and Google’s trust where SEO and link building is concerned.

Appeal to Google’s Human Side

Authorship (also known as Author Rank) is being referred to as Google’s human side, as it is a system designed and integrated by Google as a way to consider more than the cold hard statistics when it comes to search. Anyone can write babble and stick in relevant key words in any subject field, that is why Google wanted to find a way to separate the nonsense from the credible information.

The best way they could find to do this was to develop a system that would take into consideration the author/publication by which the content was posted, and how many followers they have on social networks, how much and how often content is shared, the amount of acknowledgement they get (in terms of social signs such as Likes, +1s, ReTweets, reblogs, etc.) and how people react to their content. The best way to make use of Authorship is to have a Google+ profile, and ensure you are posting quality content to there and other linked social sites regularly.

Mancunian Creative can help you with your SEO! Email us, hello@mancuniancreative.co.uk, or call us on 0161 883 0843 for a chat.

5 Ways To Get Creative With Branding On A Budget

May09

 

budget branding manchester web design

Whether you are a start up or an established SME, chances are you don’t have the same ridiculously large budget that big corporations have to throw at branding to try and make a success of it. And the truth is, you don’t even need it! There are plenty of ways to do branding on a budget, and save that money for spending where it’s really needed in order to give your business a boost.

1. Think Like The Customer, Not The Entrepreneur

We often forget that in actual fact you and your customers share a great deal in common. We are all customers, we all buy products and services based on how we perceive them. Advertisements, marketing, social media and packaging all subconsciously sway us when it comes to choosing which brand to purchase from, no matter how much we deny it.

So try to step away from your entrepreneurial shoes for a second and walk in the customer’s shoes. What were your last 10 purchases? What brands were they from and why did you choose them over other brands? And are there particular brands you feel loyalty to and would always choose over another in certain product areas? Why is that? Answering these questions will give you an insight into how the customer’s mind processes branding.

2. Be a Host with The Most

Events are a great way to get people to engage with your brand the old fashioned way. But you may be thinking ‘hang on a minute, I thought this was BUDGET branding!’. Fear not, events don’t have to cost the earth if you get creative! If you have a fixed location such as a shop where you showcase your products and/or services, invite people here, or if you are an online business then make alliances with local businesses who could share the event (make sure they have a common target market) with you in return for a venue. Whether it be your mailing list, or a community on social media, arrange a gathering, spend a little on food and drink for the guests, and when you have them all in your territory you can network, promote your products, build relationships, etc.

It’s easier to sell to people and build relationships when you are all in a fun, relaxed environment. People like to interact, and although social media does facilitate this, sometimes good old fashioned face to face rather than Facebook to Facebook can work wonders.

3. Social Media is Free, Make The Most of It!

Although point number 2 does say old fashioned communication can be good once in a while, 24/7 communication as our fast paced digital-centric society has come to rely upon is equally as important to utilise. And what better way to keep the digital communication flowing than with a free tool such as social media? Yes, you can pay to promote yourself on social media just as you can pay to get to the top of Google with Adwords, but with some good old fashioned time and effort put in, paid promotion isn’t a necessity. For more info on how to make the most of it, check out our post on the value of social media

4. Make The Most of Your ‘Prime Real Estate’, On and Offline

By ‘prime real estate’ we are talking anything you own and have complete control over. This can include your website, social media channels, email signature, even your phone’s voicemail can be optimised for branding.

Keep these areas updated regularly, even with just a few minor adjustments every so often. Social media as you know needs to be updated much more regularly with engaging content, but an email signature or voicemail can be adjusted once in a while so that people who regularly see or hear these messages are given something new to engage them. A friendly face or vibrant company logo on an email signature and website, and a warm and sincere tone on a voicemail message will go a long way towards building your brand’s likeable personality.

5. Content Can Capture Hearts and Minds

Content is not only king when it comes to the SEO benefits it now provides, but it can also capture the hearts and minds of your audience, building loyalty and relationships and creating a personality for your brand. As little as one post a week on a company blog (which can be made for free if you don’t already have one) can help to create a likeable perception of you and your brand.

Many CEOs like to add a personal touch by posting opinion and advice posts as themselves, as it shows the human side to the brand. Other blogs even involve various team members who post about specific areas relating to the brand, which again creates a likeable human side. Or you can opt to create a personality for the brand in its own right, with an agreed set of objectives and guidelines to work with based on what your customers engage with.

There are plenty more original and low cost ways to get creative with branding for your company, and we can help with this! Contact hello@mancuniancreative.co.uk or call us on 0161 883 0843 to chat about how we can provide branding solutions tailored to any budget.

 

Why Content Marketing Is So Important To SEO In 2013

May02

seo, content marketing, web design manchesterContent has always played a part in digital marketing strategies, but 2013 is set to be the year that content rules, with search engines changing the weight they put on content and quality when it comes to search engine page rankings (SEPRs). Now online marketing agencies are scrambling to find quality content writers to handle the growing need for high quality content to feed content led marketing strategies this year.

The main reason for the large shift in the value of content as part SEO tactics comes down the changes made by Google in the last year. Its Penguin update, launched in April of 2012, saw many websites’ SEPRs suffer due to a lack of quality back links from pages and websites containing quality content, as well as a lack of well written and relevant content on their own website.

The Good, the Bad, and the Black Hat SEO

Google decided to make the change after link building, a tactic that came about in the late 1990s after the search engine announced its plans to use links as votes for the credibility of sites and base rankings partly on this factor, gained a bad name due to the amount of online marketing consultants misunderstanding and abusing the original concept. Marketers would pay sites that were created simply for the purpose of content creation to post low quality and over optimised content full of links. This led to link building becoming about the sheer quantity of links rather than the quality of the websites and their content, making search results and user experience suffer.

Google are now cracking down on what has been deemed ‘black hat SEO’ or ‘bad link building’ by assessing the quality of the content and website the link is placed on, and favouring sites that use slow and steady link building tactics in conjunction with other online marketing and SEO tactics.

Content Is King

So, the best way to keep a good reputation and high SEPRs with search engines in 2013?  Enlist the help of web marketing professionals and content writers, create high quality content that is written for the reader, not for the search engine, and ensure you are guest blogging and sending content to reputable sites where your content will be relevant and bring something worthwhile to the site. Do your research before submitting content to sites, as having links and content posted on sites with a bad reputation could harm yours. And enjoy it while it lasts, as content marketing may be hot in 2013, but search engines are constantly changing so keeping up is crucial for your online marketing success.

To find out how Mancunian Creative could help you with your content marketing and SEO strategies, email us hello@mancunian creative.co.uk or give us a call on 0161 883 0843. 

How Your Website Design and Digital Marketing Can Make Or Break Your Company

Apr25

macEver heard the expression ‘first impressions count’? It may be a cliché but it rings true when it comes to your website design. But that isn’t all that needs to be considered when pondering impressions. You could have a perfectly designed website, but if you’re lacking in the digital marketing aspect then the likelihood is hardly anyone is actually getting far enough to see it. Your digital marketing needs to impact and draw in the visitors, and the website needs to leave a lasting impression that makes them want to stick around and/or come back for a return visit.

You’re considering your own website design and digital marketing strategy now aren’t you? Well take a look at the following ways in which both can impact your business, and then try considering what you are doing, and the reason why your conversion rate is lacking or your visitors are quickly fleeing the site should become clearer.

Keep It Updated and Attractive

Tastes change, and so your website also need to. If you haven’t updated your website design over the past decade, the likelihood is no matter how attractive it looked then, it now just looks old and outdated. Keep it fresh by keeping on top of current web design trends and asking your web designer for regular advice on what’s changing in the web design world. It doesn’t mean a complete re-design every six months, just adding new features or playing around with layout will keep visitors, new or return ones, interested.

The same goes for your digital marketing strategy. Using traditional, tried and tested methods is all good and well, but your audience is likely to get bored of it rather quickly. Grab their attention by mixing things up and being unexpected, trying out new strategies is a risk that usually pays off. They all said social media was a risk, now it’s one of the top marketing strategies there is.

Be Simple and Transparent

It’s important that a company’s website makes it instantly clear what they are all about. This can be put across by both the design and the content of the website. It also needs to have a clear aim for it to be effective. So if the main aim of the website is for visitors to contact you, make your contact info prominent, so it’s one of the first things the visitor sees.

Do Your Digital Marketing Aims and Website Aims Match Up?

Your digital marketing strategy is always going to be geared towards getting people to your website to eventually fulfil an overall goal, be that contact you about your services, purchase a product, learn something about your company, etc. So your website and digital marketing need to match up seamlessly. For example, if you’re new product that is on special offer, your website also needs to promote this, making it easy for a visitor to your website to locate the item that drew them in instantly. If they can’t find it fast enough, you will lose them.

Measure and Analyse Everything

The key to knowing your strong and weak links in both your website and your digital marketing strategy is to measure it and analyse it. It’s the boring bit that everyone hates, but the information you get from doing this is vital to the future success of your company online.

Now let’s go back to your website and digital marketing strategy.  Are there particular pages of your site that are lacking visitors? Consider the points we have discussed in this post and then take a look at those pages. It is likely that a small change could make a big difference. What about your digital marketing strategy? Is engaging enough to grab your audience or do you need to shake things up? Do the aims you had before still ring true or do you need to reconsider your website and marketing goals? Hopefully this article will have helped you begin to get to the bottom of issues you may be having in these areas, and if you need any more help and advice on the matter, email us or give us a ring on 0161 883 0843 and we would be happy to help.

 

Government website wins design award, but is it deserved?

Apr18

So it would seem the Government have gone one thing right for once, as their new portal design has landed the Design of the Year Award 2013, as chosen by the Design Museum in London’s panel of judges.

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The plain and simple portal replaces the DirectGov and BusinessLink websites and will eventually bring together 24 different Government departments under one roof. Beating seven different categories with over 95 websites nominated, it would seem less is definitely considered more in the stakes for this award.

But is the award deserved?

It is good to see a website winning a ‘design’ award that isn’t actually associated with web design, but more from a general design appreciation. However, I am a web design professional and consider myself a little bit of a User Experience Expert – the Gov.uk website has got ‘good’ aesthetics, for a government website, and it’s good to see that they’re trying to focus a little attention on the way a website should convey information. The gov.uk is an improvement, but for me, it’s still got a long, long way to go. It has an enormous wealth of information that it needs to convey, which is sometimes, a help, sometimes a hindrance when trying to design a portal like this.

If I focus on the good points before saying why I actually don’t like it, and why, you’ll see what I am on about. Firstly, it’s clean. I like clean. With a lot of information to convey it doesn’t need to be getting lost in needless animation, colour, complicated typefaces and difficult navigation. so they certainly get a plus point on that from me.

But the navigation is not perfect. When you delve deeper into any particular service the only menu navigation you are presented with is ‘home’. There is still for me far too much text on each screen, is it all necessary?

I’d prefer a more simplistic, almost Google homepage view from the entry point of the website. Use an autofill algorythym that ask’s the user what they need help or information on, then suggest a series of answers, it’s a portal, much in the same way search engines are used, I think the government website is NOT something you would kill a few hours on, reading various pages. I think it’s generally a question/answer sort of visit, which should have been reflected in any pre-project research that the Government Digital Service should have conducted before embarking on a project of such magnitude.

Award winning? No.

For some absolutely amazing designs, I implore you to check out http://www.awwwards.com/awards-of-the-month/ each and every site here is far more user friendly, had better visuals, or a more creative method of conveying information that this latest effort by the government.

How Content And Branding Create Your Brand’s Likable ‘Personality’

Apr18

web design content creation manchesterPeople like to feel like they are purchasing products and services from a ‘personable’ brand, one that has that human air about it, that you could go back to with any issues you had, that treats you like them like are the only customer that matters, that when they pop up in your news feed you forget for a minute that they aren’t just another friend rather than a company.

So creating a personality for your brand is crucial to creating this feeling of loyalty and attraction with both prospects and return customers. Branding also needs to show you are confident enough to be able to say, in so many words, that you are the ONLY company who can provide them with exactly what they need, or if not the only, you are most certainly the best of the bunch.

That is where content comes in. This personality and confidence is portrayed for the most part through the content you post on your website, your blog, your social media channels, your adverts, everything relating to your brand that contains even just one or two words is important. Branding and content work closely, some would even say they are one in the same, although we would say they have their own individual merits. But when they work together closely, they are what create the customer’s perception of your brand, and you can use this to carefully control how your brand is perceived.

How Your Brand Is Born Through Content

As mentioned before, branding is how you are perceived, your personality. Content is how you create and control this personality, by carefully gauging your choice of words, your tone, etc. So you need to first get to know your audience, how they communicate and the choice of language/tone.

You can then use this to grab their attention and create an instant bond with your audience, by creating a ‘voive’ for your brand that incorporates the same language/tone that your target audience would use. This voice should then be used when writing ALL content for your website, blog, social media posts, emails, etc. giving your brand the basis for a personality tailored to your target audience.

You also need to ensure that your content clearly gets across your brand’s key message, i.e. who you are and what you stand for. Every time you write something or consider where a topic for post would fit in, you not only need to consider how this would be of interest to your target audience, but how it would portray your brand and what you do.

For example, as a web design company, Mancunian Creative would not be likely to post a link to an article on the disadvantages of using a web design company. That may sound like I am stating the obvious, but you wouldn’t believe the amount of people that don’t consider what they are linking to! Instead, we might write something ourselves that counteracts these disadvantages, such as ‘common misconceptions about using a web design company’ or something that uses the content to turn around any doubts people could have and also subtly says ‘And we can help you with this’.

Expanding Your Brand’s Personality

Once you have the brand’s fundamentals and voice right using content, then you can get creative and add extra bits of content to flesh out your brand’s personality. For example, many brands post pictures of and quotes from their own employees on their website and social media, as these are the driving force behind the brand after all. It reminds people that they are talking to real people at the other end, and further emphasises the humanity of the brand.

For continued branding through content, consider incorporating and demonstrating some of the following elements to help you creating a healthy relationship and trust between you and the customer:

  • Word association
  • Images
  • Character
  • Culture
  • Personality
  • Spirit
  • Selection
  • Experience
  • Knowledge
  • Credentials
  • Expediency
  • Style
  • Technology
  • Geography
  • Alliances
  • Resources
  • Tools
  • Customer service

 For more information on how Mancunian Creative can help with your branding and content strategies, give us a call on 0161 883 0843 or email us, hello@mancuniancreative.co.uk

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